Shipping policy
Where We Ship:
We ship to all 50 domestic U.S. states.
Processing & Cutoff:
Orders are typically processed within 1–3 business days (Monday–Friday).
Order Cutoff Time: 5:00 PM (EST).
Shipping Methods:
- Economy Shipping: 5–8 business days (Free on qualifying orders over $39.99)
- Standard Shipping: 3–4 business days
- Carrier Calculated: UPS & USPS rates (Priority, Ground, etc.) are calculated at checkout based on weight and location.
Tracking Information:
You will receive a tracking email once your order ships. Please allow up to 48 hours for tracking details to update on the carrier's website.
Order Cancellation:
You may cancel your order within 24 hours of placement. Once an order is processed or in transit, cancellations are no longer possible.
Need Help?
Reach out to the RIPKITTY AI support team at info@ripkitty.io.
Contact Us
Business Name: RIPKITTY AI
Legal Entity: RIPKITTY
Address: 7921 Greenway Blvd, Unit B, Miramar, FL 33023
Phone: (561) 570-6198
Email: info@ripkitty.io
Registration Number: L20000253677